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How iscr888 Protects Your Personal Data

At iscr888, we take the privacy of your personal data seriously — this page sets out exactly what we collect, why we collect it, and how you can…

Data collected only when neededEncrypted account storageYour rights, clearly statedContact us to update your dataApplies where local law permits

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What This Privacy Policy Covers

iscr888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data you provide when creating or operating your iscr888 account, including your name, contact details, payment identifiers and account activity logs. When you deposit or withdraw using Touch 'n Go, GrabPay, Boost dan FPX, we receive transaction reference data

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from those payment rails solely to verify your request and credit your account — we do not store your full payment credentials on our servers. Our data practices are designed for accounts accessible in Malaysia where local law permits. We retain your data only for as
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long as necessary to fulfil the purpose it was collected for, or to meet any legal retention obligation. You may request a copy of the data we hold about you at any time through our support channels.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to correct inaccurate details, or wish to request deletion of your account data, our support team is available around the clock. You can reach us through any of the channels below, and we aim to acknowledge your request within one business day.

Team online

Live Chat

Connect with our privacy support team directly through the live chat window in your account dashboard. We aim to respond to all data-related queries within one business day, any day of the week.

Email Support

Send a detailed description of your privacy request to our dedicated data contact address. Include your registered account email so we can locate and verify your record before making any changes.

Help Centre

Our Help Centre contains step-by-step articles on submitting a data access request, updating your contact details, and understanding what information we hold linked to your iscr888 account.

DATA HANDLING STANDARDS

How We Manage Your Data at iscr888

Every data-handling practice at iscr888 is built around accountability and transparency. Below you will find the six key areas that govern how we collect, protect and respond to your personal information.

Data Collection

We collect only the data needed to operate your account — registration details, login activity and payment reference numbers from Touch 'n Go, GrabPay, Boost dan FPX transactions. We do not collect surplus personal data or sell it to third parties.

Cookie Use

Our site uses session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences in your browser settings at any time; some features may behave differently if certain cookies are disabled.

Account Security

Your account password is stored as a one-way hash; we never have access to your plain-text password. All data transmitted between your device and our servers is encrypted using TLS, including deposit and withdrawal requests.

Data Retention

We keep your account data for the period your account is active and for a defined period thereafter as required by applicable law. Once the retention period lapses and no legal hold applies, your data is securely deleted from our systems.

Third-Party Processors

We share data with payment processors such as the networks behind Touch 'n Go, GrabPay and Boost solely to complete your transaction. Each processor is bound by a data processing agreement that restricts further use of your information.

Your Rights & Requests

You have the right to access, correct or request deletion of the personal data we hold. Submit a request through live chat or email with your registered account details, and we will action it in accordance with applicable Malaysian data protection requirements.

Your Privacy Questions, Clearly Answered

These questions cover the most common concerns our account holders raise about personal data, cookies, third-party sharing and their rights under this policy. If your question is not answered here, contact us through live chat or email.

We collect your name, email address, phone number and country of residence during registration. Once you transact, we also receive payment reference identifiers from Touch 'n Go, GrabPay, Boost dan FPX to verify and process your requests.

We share data only with payment processors required to complete your transactions and with service providers who support platform operations, all under strict data processing agreements. We do not sell or rent your personal data to any party.

Send a data access request to our support team via live chat or email, including your registered account email address. We will verify your identity and provide a summary of the personal data we hold within a reasonable timeframe.

Yes. Submit a deletion request through our support channels. We will remove your data once any legally required retention period has expired. Some records may need to be kept longer to satisfy applicable regulatory obligations before full deletion.

We use session cookies to maintain your login state and analytics cookies to measure how pages perform. You can manage or block cookies in your browser settings, though disabling them may affect how certain account features function during your session.

No. When you pay via Touch 'n Go, GrabPay, Boost dan FPX, we receive only the transaction reference token from the payment network — not your full card number, wallet PIN or bank credentials. Those remain with the respective payment provider.

Reach our privacy support team through live chat or email at any time. If you remain unsatisfied after our response, you may escalate your concern to the relevant data protection authority in Malaysia in accordance with local law.

How iscr888 Protects Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Help Centre

How We Manage Your Data at iscr888

Data Collection

Cookie Use

Account Security

Data Retention

Third-Party Processors

Your Rights & Requests

Your Privacy Questions, Clearly Answered

01 What personal data does iscr888 collect when I open an account?

02 Does iscr888 share my data with third parties?

03 How can I request a copy of the data iscr888 holds about me?

04 Can I ask iscr888 to delete my personal data?

05 How does iscr888 use cookies on the website?

06 Is my payment data stored on iscr888 servers?

07 Who do I contact if I believe my privacy rights have not been respected?

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